Q: Do they accept custom orders?
A: Yes, they do. Custom orders are accepted; however, the company is currently focused on fulfilling daily production demand and larger ongoing projects while also expanding manufacturing capacity to increase in-stock availability in the future.
For team or bulk purchases, custom engraving options are available on the face of the plate. Customers are encouraged to contact the company directly for further details, availability, and minimum order requirements.
If a specific pistol mount is not currently listed, the company continues to expand its product line and welcomes customer input. Inquiries regarding specific needs or product requests are encouraged, as feedback is used to guide future development.
Q: What is the product warranty?
A: Eleven71 Design products are covered by a satisfaction guarantee prior to installation. Unmounted items are eligible for a no-questions-asked, money-back return. Customers are responsible for shipping costs both to and from the company unless the return is due to an error on their end.
If a customer chooses to change their mind after receiving the item, a 4% processing fee will be applied to the refund.
The company fully stands behind the quality of its products. If any issues arise after purchase, they are committed to working with customers to resolve the matter and ensure a satisfactory outcome.
Q: Where are the products made?
A: All Eleven71 Design products are designed and manufactured to the highest standards in Fort Worth, Texas, USA.
Q: Why titanium?
A: Eleven71 Design utilizes titanium for its optic mounting plates due to its superior material properties. Compared to aluminum and steel—two commonly used alternatives—titanium exhibits significantly reduced effects of thermal expansion and thermal stress caused by heat generated during slide cycling.
These advantages are supported by established principles of metallurgy and measurable performance data. As a result, titanium helps reduce the likelihood of thread deformation and broken screws, while providing improved thread engagement and overall durability.
For these reasons, Eleven71 Design considers titanium a superior material choice for optic mounting plate applications.
Q: Why do some products look similar to yours?
A: Eleven71 Design products are developed and manufactured in collaboration with a large, established partner company that also produces components under its own branding. As a result, similar or overlapping designs may exist in the market. However, Eleven71 Design products are built to its own specifications, quality standards, and design requirements.
Q: Are screws included with the plate?
A: Yes, all plates include the appropriate mounting screws compatible with the specified pistol and optic.
Q: What resources are recommended for individuals new to firearms?
A: Eleven71 Design recommends that individuals new to firearms begin with formal instruction from a qualified and competent firearms instructor. Prospective students are encouraged to thoroughly research instructors prior to enrollment, as the quality and effectiveness of training programs can vary significantly.
Q: What about wholesale opportunities?
A: Eleven71 Design does work with wholesale retailers. Interested parties are encouraged to contact the company directly for additional information and partnership details.
Q: Can the plate be installed by the customer, or is an armorer required?
A: Eleven71 Design recommends that all firearm components be installed by a trained and qualified armorer. However, if professional installation is not available, proper tools such as an inch-pound torque wrench or torque screwdriver should be used to ensure correct installation. Customers are encouraged to reach out with any specific questions for further guidance.
Q: How can customers stay up to date on new product releases?
A: The best way to stay informed about new product releases and restocks is by following Eleven71 Design on Instagram. In addition to product updates, followers may also see occasional behind-the-scenes content, including images of canine companions and the Texas landscape.
Q: How long does shipping take for an in-stock product?
A: Eleven71 Design typically does not maintain large quantities of in-stock inventory, as most items are manufactured following order placement. Orders are generally processed and shipped the same day or the following business day.
Once shipped, delivery typically occurs within 3–5 business days, depending on the carrier and provided there are no unforeseen shipping delays.
Q: What are the torque specifications for the screws?
A: The torque specifications are as follows:
M3 screws: 12–15 in-lbs
M4 and 6-32 screws: 15–25 in-lbs
Q: What if a torque wrench is not available?
A: Eleven71 Design strongly recommends using a torque wrench for proper installation of all small fasteners. If a torque wrench is not available, the customer should seek assistance from someone who has the appropriate tools.
If necessary, screws may be installed hand-tight; however, this is done at the user’s own risk, as improper torque application may result in damage or compromised performance. Eleven71 Design also highly recommends the use of Wiha tools for installation due to their precision and reliability.
Q: Do you recommend one brand of thread locker over another? What are the pros and cons between brands?
A: Eleven71 Design supplies Vibra-Tite #123 with shipments and has experienced consistently reliable results with its use. The company also notes that other thread locker brands, such as Loctite, may be used without issue, depending on user preference and application requirements.